Refunds (minus the cost of shipping in both directions) will be completed upon return of an item. Please be sure to pack the item appropriately if returning. It must still be in sell-able condition when returned. Please notify us that you wish to return an item within 3 days and ensure it is back in the mail within 7 days. Please include tracking on returned packages so we both can be aware of its location. Returned packages that get lost in the mail and do not have tracking cannot be refunded.